XL8323RWH

Sure! Drop ceiling installation is a task for experienced do-it-yourselfers. Direct-apply options are a little easier. Click here for drop ceiling installation instructions.

Yes. Unpack everything at least 24 hours before installation to get it acclimatized. Do NOT install if the room is excessively humid. See specific product instructions for best results.

A minimum of 3-in of overhead clearance is required. Additional height might be necessary for any utilities above.

Included in the grid system are main beams, wall moldings, cross tees, and hanger wires.

• Main beams carry the load of the grid system
• Wall moldings are used as a finishing trim to hang against the walls in the space
• Cross tees are the supporting grid pieces that attach perpendicular to the main beams, helping create the 24” x 24” or 24” x 48” opening needed for your tiles. Alternate cross tee sizes are also available for less common tile sizes.
• Hanger wires attach to the ceiling joists and are how the main beams and cross tees hang

The default and preferred method of payment for Kanopi is to pay online using a credit card (we accept all major credit cards). However, in some cases, you might be able to buy now and pay later using alternate payment methods including a PO, invoice, or check. Connect with one of our customer service team members by phone at (866) 438-8833, by email at help@kanopibyarmstrong.com, or chat with us directly on our site to discuss your company's specific payment needs and see if you qualify.

Yes, we accept tax exempt orders for qualifying businesses. You will need to provide your tax exempt certification to us. You can email your tax exempt document to help@kanopibyarmstrong.com. We suggest that you place your order first, then email the form. Within 2 business days, our team will review and provide approval of your status. Once approved, then our team can refund you the tax amount. If you’d prefer to wait until the status has been approved, that’s fine, too! Connect with one of our customer service team members to discuss your specific needs.

There is no minimum order requirement on Kanopibyarmstrong.com. However, to qualify for free shipping your order must be over $250.

Yes. Kanopi is the eCommerce platform of Armstrong World Industries. It’s just another way to do business with Armstrong Ceiling!

Started in 2020, Kanopi is the direct-to-consumer platform of Armstrong World Industries. Kanopi serves the portion of the market of small general contractors, business owners, general managers, property managers, facility managers, and homeowners. Typically, jobs under 20,000 square feet can be serviced through Kanopi. Armstrong works with national distributors, architects, interior designers, and major commercial projects.

Yes. Almost all of the products sold on Kanopibyarmstrong.com are Armstrong Ceilings products. Kanopi will continue to expand its product offering of Armstrong products, as well as additional manufacturers added on in the future.