Healthier Spaces Collection
Kanopi shipping policy
All orders placed on KanopibyArmstrong.com are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping rates and estimates
Shipping charges for your order will be calculated and displayed at checkout.
Free Shipping: Shipping is free on qualifying orders equaling $250.00 or more before tax. All product samples ship free, regardless of total order value. You will see this discounted during the checkout process. Note: Some products and locations are excluded from free shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from Kanopi. If the order is being delivered via Kanopi’s small parcel carrier (FedEx) or LTL (less than truckload) carrier (Old Dominion), your email will include a tracking number you can use to check delivery progress. You will likely receive a phone call to schedule your delivery window with the carrier.
Some Kanopi orders are fulfilled locally using Armstrong’s large network of building material distributors. If your order is being delivered by one of our distribution partners, you will receive an email with an estimated delivery date. You will likely also receive a phone call to schedule your delivery window with the delivery partner.
All estimated delivery time frames are clearly stated on the product detail page for the item you ordered. Our most popular products are typically delivered within 5 business days, while other items have a lead time up to 10 days, 2-4 weeks, or 4-6 weeks.