INFUSIONS Resilient Partitions

No. Acoustical wall panels are attached directly to the wall. Please check your products specific installation instructions for details.

Wall partitions are typically used in open offices or big rooms to create smaller sections.

Wall panels can be used on any wall and hung at least 7 feet from the ground. Be sure to reference the specific use cases for each product.

WOODHAVEN Wall Planks can be installed vertically or horizontally on any wall in a residential space.

WOODHAVEN planks can be installed vertically or horizontally using construction adhesive or the included wall clips. Follow the adhesive manufacturer's recommendations for surface preparation and application rate. Use painter's tape if necessary to hold planks in place until the adhesive sets up.

Acoustical wall panels are installed in a variety of methods - check your products specific installation instructions for details.

Partitions or room dividers are installed with a hanging kit.

See your product's specific installation instructions for more details.

No. However, our WOODHAVEN wall products can also be used on ceilings. Not all WOODHAVEN ceiling planks can be used on walls.

Yes and no. The product you choose will dictate the sound control. We have wall panels designed to absorb sound and we also have wall panels that are designed to add style to a space.

It is recommended that only clear mild detergent cleaners be used, as dyed liquids can permanently discolor the finish of some wall panels. Cleaning is only recommended for the finished face of the wall panel.

Mineral fiber and fiberglass wall panels should never be soaked in water or other liquids.

Look for the disinfectable and cleanable icons for more information on your specific product. You can also download our cleaning and disinfecting guidelines for more information.

The default and preferred method of payment for Kanopi is to pay online using a credit card (we accept all major credit cards). However, in some cases, you might be able to buy now and pay later using alternate payment methods including a PO, invoice, or check.

Connect with one of our customer service team members by phone at (866) 438-8833, by submitting this form, or chat with us directly on our site to discuss your company's specific payment needs and see if you qualify.

Yes, we accept tax exempt orders for qualifying businesses. You will need to provide your tax exempt certification using the steps below.

1. Create or login to your Kanopi account.
2. When logged in, click on the ‘click here to submit certificates’ button.
3. The platform will guide you through the process until completion.
4. Once you submit, you will be able to immediately proceed with your purchase(s) exempt from sales tax.

If you have any questions, please connect with our customer support team.

There is no minimum order requirement on Kanopibyarmstrong.com. However, to qualify for free shipping your order must be over $999.

Yes. Kanopi is the eCommerce platform of Armstrong World Industries. It’s just another way to do business with Armstrong Ceiling!

Started in 2020, Kanopi is the direct-to-consumer platform of Armstrong World Industries. Kanopi serves the portion of the market of small general contractors, business owners, general managers, property managers, facility managers, and homeowners. Typically, jobs under 20,000 square feet can be serviced through Kanopi. Armstrong works with national distributors, architects, interior designers, and major commercial projects.

Yes. Almost all of the products sold on Kanopibyarmstrong.com are Armstrong Ceilings products. Kanopi will continue to expand its product offering of Armstrong products, as well as additional manufacturers added on in the future.

FIRE GUARD means that the product is engineered and tested as part of a fire resistant system, which includes tile, grid and the structure itself. Please check local building codes requirements for your space. The following link will direct you to additional information and support for Armstrong's Fire Resistant ceiling systems. 

Fire ratings refer to flame spread and smoke development. Ratings indicate how rapidly flame spreads on one surface as compared to another. The flame spread rating is broken into three categories: Class A, Class B and Class C. Class A products have a flame-spread of 25 or less, and smoke developed of 50 or less. Class C products have a flame-spread of 76-200, and smoke developed of 0-450. Class A products are appropriate in the majority of commercial applications and Class C products are appropriate in most residential applications.

Armstrong products come packaged in cartons to protect and maintain product integrity. Shipping individual or smaller groups of tiles or grid can impact the quality of tile or grid. Kanopi sells solely in carton format because of this reason. BONUS: It's always good to have extra material on hand for accidents or damage over time.